I booked a 40hr intensive coarse and Ahmed was a great driving instructor but I failed first time and was then told I had to book another 5hrs for the free second test, so I contacted Kirk as I only did 38hrs so thought the 2hrs would be taken off the price but he just fobbed me off with excuses said he would contact me with prices and never did. Very bad customer service. Read the small print about free second test.